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Shipping & Receiving Coordinator

Western Global

This is a Full-time position in Troy, MI posted July 20, 2021.

We have a fantastic opportunity to join us as a Shipping & Receiving Coordinator. The role is responsible for shipping, receiving and recording the movement of parts, supplies, materials, equipment and stock to enable us to keep our production levels meeting our sales orders. They will also be responsible for ensuring the rest of the organisation is aware of the progress of a sales order from sale to shipment.

Who We Are

As a business, we have grown through innovation over the last 50 years to become the global leader in mobile fuel storage.

Our strategy is simple. We want to be the global leader in the supply of modular and mobile fuel storage equipment for markets where we have a competitive advantage. Our cube shape sets us apart!

Our strategy involves us supporting our customers in overcoming the challenges they face in fuelling equipment and offering power generation in remote and off-grid locations. We will work with our suppliers and other partners to make Western a long term partner they can trust and rely on. And most importantly, we want Western to be a great place to work for our current team and new people that will join us.

Operations are based in Michigan and a team of sales professionals are located throughout the US and Canada and further locations in Europe and the Middle East. Our sales team work with the largest national and international players in the fuel distribution market.

Our Values:

Teamwork – We work as one. Across borders. Across departments. Across challenges. Because when we’re together, we’re stronger. Together, we’re ready for anything.

Openness – When we’re open, we create opportunities. We’re open to ideas, honest with each other (and ourselves), and unafraid of hearing opinions that are different to our own.

Passion – We love what we do. And it shows. Because no matter what we’re doing, we always strive to do it better. Better products & solutions. Better ways of working. Better relationships with our customers, and each other.

Integrity – Doing the right thing matters. That means we take ownership of every project, challenge and outcome, making wrongs right, and always moving our company in the right direction.

Celebrating Success – We don’t define success like every other company. We go further. Sales growth is important, but so are the achievements, attitudes, and endeavors of our people, no matter what they do or where they work. We make the time to recognise each other, and what we achieve together

Please click ‘apply’ today to submit your application for the SHipping & Recieving Coordinator role, we would love to hear from you.

Job Requirements:

What will you be doing?


  • Receiving
    • Overseeing the unloading of goods from trucks
    • Inspecting and counting incoming goods against invoices or delivery notes
    • Recording and rejecting any damaged goods
    • Unpacking and routing goods to the appropriate storage area
    • Operating the forklift or hand truck where required to load, unload and store goods
    • Updating stock levels in our NetSuite [ERP] system
  • Shipping
    • Determining the method of shipment and preparing bills, invoices and other dispatch documentation
    • Contacting carriers to make arrangements for pick-up and issue instructions for delivery
    • Assembling containers and packing goods to be shipped
    • Overseeing the loading of products
    • Entering carrier information and updating NetSuite to bill the customer
    • Filing all shipping inventory paperwork
    • Verifying and entering goods receipts into NetSuite
  • Supprting
    • Assisting production and the accounting teams to resolve any internal inventory issues
    • Answering calls and emails in relation to customer shipments and informing the Production Supervisor
    • Updating NetSuite and issuing new paperwork to process customer returns
    • Providing shipping information to the sales team


  • ERP
    • Keeping NetSuite updated to provide real-time data reporting to the rest of the teams
    • Verifying inventory counts as needed to ensure accuracy in NetSuite
    • Running regular reports to ensure all deliveries are posted


  • Maintain the shipping and receiving area
  • Communicate with shippers and suppliers to rectify problems such as shortages, damaged goods and nonconformance’s etc.
  • Support the team in other tasks as assigned by your supervisor or management

What we are looking for in our ideal Shipping & Receiving Coordinator.????:

Required Attributes:

  • High school diploma required or suitable experience in performing administrative duties
  • Experience with information systems and ERP systems ideally NetSuite
  • Strong interpersonal skills
  • High levels of both verbal and written communication
  • Ability to effectively organize and prioritize
  • Understanding of lean operating principles
  • Attention to detail
  • Creative problem-solving skills
  • Logical thinking

Desired Personal Characteristics:

  • Confident manner, good presentation skills.
  • Determination – not easily discouraged or put off.
  • Passion, enthusiasm and charisma.
  • Innovative – prepared to see beyond how it has been done before.
  • Positive outlook – always sees opportunity through any adversity.
  • Resilient – ready to bounce back from any challenges.
  • Assertive – gets things done when they need to be.
  • Positive, self-motivated and with a helpful attitude.
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